Latest update: 1st June 2018


The processing of personal data collected is carried out under the responsibility of:

Legrand France.

128, av. du Maréchal de Lattre de Tassigny
87045 Limoges Cedex (France)
mail :

Limited company with capital of 54,912,550 €

No. SIRET 758 501 001 00013

APE code 2733Z

RCS Limoges 758 501 001

VAT identification number FR 94 758 501 001


Information you give us

-           E-mail address* and name*: Account creation to have access to use this service, Contract performance, use of this service.

-           Localization of the station*: Organization to use this service–aftersales-maintenance, contract performance, use of this service.

Data collected during the use of our services

-           Consumption datas*: consumption historical, contract performance, use of this service/ 12 months maximum.

-           Technical state of the station*: use of the product-datas reading-controls for the user-aftersales-diagnostics, contract performance, use of this service/12 months maximum.

-           Historical, hourly usages: Consumption historical-programs, contract performance, use of this service (programs) 12 months maximum for other datas.

* Mandatory data

The data identified as mandatory are essential for the provision of services.


You have a right to access, rectify or delete personal information collected concerning you.

In this case, it will no longer be possible for you to access the Application, since its operation requires the processing of your data.

You can request that their treatment be limited. You can oppose their treatment.

You can request that your data be communicated to you.

To exercise your right, please send your request:

Your request will be processed within one month of receipt. If necessary, this period can be extended by two months, in view of the complexity and the number of requests. In this case, you will be informed of this extension and its reasons within one month of receipt of the request.

No payment will be required for the exercise of your rights except in case of manifestly unfounded or excessive demand. In this case, the Legrand Group further reserves the right to not respond to your request.

If you are not satisfied with the manner in which your request was processed, we invite you contact us at the following telephone number: 0 825 36 03 60. In the event you remain dissatisfied with our response, we remind you that you have the right to lodge a complaint with the French data protection authority, Commission Informatique et Libertés (CNIL): or your local supervisory authority.


The data processing takes place with both manual and IT instruments with the sole purpose of achieving the stated objectives in order to ensure data confidentiality and security.


The LEGRAND Group has implemented adequate physical, electronic and administrative protection measures which comply with regulations in order to protect your personal data. However, it wishes to draw the users' attention to potential risks in terms of data confidentiality linked to Internet use. It is the responsibility of the user to set up or ensure the use of a personal secured computer network, as well as to ensure a correct technical configuration of the connection box connected to your Internet Service Provider and of other devices such as radio access equipment (e.g. WIFI, 4G, etc.).


When accessing our Application, cookies are stored on your device (computer, cellphone, tablet), subject to the choice you have made and that you can change at any time by managing your settings (see “Accept or reject cookies”).

Placed on your terminal when you visit a website, a cookie is a small text file containing information about your browsing (pages viewed, date and time of the consultation, etc.), whose main purpose is to enhance your visit and allow you to receive targeted services.

Type of cookies

Use of cookies : Authentification

Authentification cookies are linked to Microsoft authentification system and are used for the authentification of the user and therefore the access of this app.

Those cookies are all located on the domain ( and

Without those cookies, this App is unable to work.

Accept or reject cookies

You can set your browser to store cookies in your terminal or reject them, either routinely, or depending on where they originate from, or to inform you each time a cookie is stored in your terminal, so you can decide whether to accept or reject them.

However, deleting all cookies used by the browser, including those used by other applications or websites, may lead to some settings or information being altered or lost, making it difficult or even impossible to browse the application.


Minors are not the intended audience of the Application. However, access to the Application is not restricted to adults since the contents of the Application are not prohibited for minors under 16.

The Application does not knowingly gather or use any personal information from children under 16. If information is gathered concerning a minor, the minor’s legal representative has the possibility to contact the Customer Relations Center of LEGRAND in order to rectify, modify or delete this information (see “Exercise of user’s rights”).


This document may be modified at any time without prior notice. We invite you to consult it regularly.

The Legrand Group also has a personal data management policy; it can be consulted on Responsibility/CSR Resource Center.