Type of personal data | Purposes of the processing | Legal basis |
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Email address* Password* Phone number | Creation and management of your Account | Performance of the contract based on the general terms of use of the Application** |
Sending communications , surveys and/or quizzes in connection with your Application, the Services or products manufactured by LEGRAND you have installed at end-customers' premises (the "End-Customers Products") | Our legitimate interest in continuously developing and improving our Services, our communications and commercial relations | |
Direct marketing and customized business development based on analytical profiling (if any) We will process your email address in order to send you offers, news and promotions relating to the Services and End-Customers Products offered by LEGRAND | Your consent | |
Areas of interest based on your use of the Services and of the type of End-Customers Products you have installed | Analytical profiling in order to customize our business communications We can send you communications , surveys and/or quizzes in connection with your Application, the Services and/or End-Customers Products you have installed | Our legitimate interest in continuously developing and improving our Services, our communications and commercial relations |
Last name, first name, email address, request to exercise the rights, expression of consent, withdrawal of consent, opposition request, request to unsubscribe from business communications | Notifications done pursuant to the General terms of use of the Application | Performance of the contract based on the general terms of use of the Application** |
Processing of your requests to exercise your rights Management of consent and withdrawal of consent, management of opposition requests against business prospections and profiling Sending of information regarding changes made to the Privacy Notice | Compliance with our obligations resulting from the Applicable Data Protection Regulation |
Type of personal data | Purposes of the processing | Legal basis |
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Language of the device used to access the Application / our Services, city and country (determined from your IP address and/or the language you selected) | Customization of the language on your Application | Performance of the contract based on the general terms of use of the Application* |
Communications in your Application for business purposes | Legitimate interest in drawing your attention to our Services and End-Customers Products; and for the ongoing improvement of our communications | |
Push notifications and/or communications in your Application for operational / technical purposes | Performance of the contract based on the general terms of use of the Application* | |
- Email address - Technical logs, sent only on voluntary basis: data/protocols managed/exchanged by applications and devices in order to perform the designed functionalities - details as software and hardware versions, device models etc. - Personal data collected by third-party cookies and services necessary for the proper performance of the Application and audience measurements (see the COOKIES AND SIMILAR TECHNOLOGIES section for further details) | R&D analysis in order to improve the content and functionalities of our Application and Services | Our legitimate interest in the ongoing improvement of our Application and Services For personal data collected by third-party cookies and services necessary for the proper performance of the Application and audience measurements (see the COOKIES AND SIMILAR TECHNOLOGIES section for further details) |
Type of End-Customers Products you have installed | Configuration of the installation and customization of the user experience | Performance of the contract based on the general terms of use of the Application* |
- Date and time of the support request - Exchanges and notes relating to the support provided - Your Account and contact details | Technical support | Performance of the contract based on the general terms of use of the Application* |
Date and time of your last connection through the Application | Identification and deletion of inactive user account | Our legitimate interest to avoid maintaining inactive user account |
Audience analysis data | Evaluation of the effectiveness of our business campaigns. To learn more about this processing, please see the "COOKIES AND SIMILAR TECHNOLOGIES" section below. | Your consent |
Purpose of the processing | Retention duration of the personal data |
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Commercial prospecting and direct marketing activities via email or directly on the Application | Term of our contractual relationship, which ends either (i) by sending LEGRAND a request to delete the Account and the related data (see "CONTACT US & CONTACT OUR DPO" section), or (ii) upon expiration of the grace period that you are given to reactivate your Account as of your request to unsubscribe (in accordance with the APPLICATION TERMS OF USE ). Furthermore, your Account will be deleted if it remains inactive for three (3) consecutive years since its last use, unless you object to this deletion. |
Notifications or alerts on your Application | Term of our contractual relationship, which ends either (i) by sending LEGRAND a request to delete the Account and the related data (see "CONTACT US & CONTACT OUR DPO" section), or (ii) upon expiration of the grace period that you are given to reactivate your Account as of your request to unsubscribe (in accordance with the APPLICATION TERMS OF USE ). Furthermore, your Account will be deleted if it remains inactive for three (3) consecutive years since its last use, unless you object to this deletion. |
Surveys and quizzes Competitions | Two (2) years following the personal data collection |
Analytical profiling in order to customize our business communications | Term of our contractual relationship, which ends either (i) by sending LEGRAND a request to delete the Account and the related data (see "CONTACT US & CONTACT OUR DPO" section), or (ii) upon expiration of the grace period that you are given to reactivate your Account as of your request to unsubscribe (in accordance with the APPLICATION TERMS OF USE ). Furthermore, your Account will be deleted if it remains inactive for three (3) consecutive years since its last use, unless you object to this deletion. |
Language selected for the device used to access the Application / our Services in order to adapt the content of our communications for business purposes and for operational / technical purposes | Term of our contractual relationship, which ends either (i) by sending LEGRAND a request to delete the Account and the related data (see "CONTACT US & CONTACT OUR DPO" section), or (ii) upon expiration of the grace period that you are given to reactivate your Account as of your request to unsubscribe (in accordance with the APPLICATION TERMS OF USE ). Furthermore, your Account will be deleted if it remains inactive for three (3) consecutive years since its last use, unless you object to this deletion. |
Evaluation of the effectiveness of our business campaigns using audience measurement tools installed in the Application | Google Analytics: thirteen (13) months as from the date on which the measurement tool is placed in the Application |
Account management and configuration of the Application: Creation and management of your Account, conditioning your access to our Services Configuration of the installation and customization of your user experience Creation of your customer card on the LEGRAND customer management tool (Salesforce) | Term of our contractual relationship, which ends either (i) by sending LEGRAND a request to delete the Account and the related data (see "CONTACT US & CONTACT OUR DPO" section), or (ii) upon expiration of the grace period that you are given to reactivate your Account as of your request to unsubscribe (in accordance with the APPLICATION TERMS OF USE ). Furthermore, your Account will be deleted if it remains inactive for three (3) consecutive years since its last use, unless you object to this deletion. |
Processing of the personal data collected when you use the Application and/or the Services: R&D analysis in order to improve the content and functionalities of our Services Technical support Identification and deletion of an inactive Account | Term of our contractual relationship, which ends either (i) by sending LEGRAND a request to delete the Account and the related data (see "CONTACT US & CONTACT OUR DPO" section), or (ii) upon expiration of the grace period that you are given to reactivate your Account as of your request to unsubscribe (in accordance with the APPLICATION TERMS OF USE ). Furthermore, your Account will be deleted if it remains inactive for three (3) consecutive years since its last use, unless you object to this deletion. |
Processing of your requests to exercise your rights Sending of information regarding changes made to the Privacy Notice Management of consent and withdrawal of consent, management of oppositions against receiving business prospecting and profiling, management of requests to unsubscribe from business communications | Three (3) consecutive years as from the receipt of the request regarding the exercise of your rights or the sending of information regarding changes made to the Privacy Notice |